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Well, Remington just demonstrated a complete and total lack of competence!
My Model 700 was caught up in the recent recall due to trigger issues. Around Christmas 2014 I confirmed that the gun I own was indeed one of the ones impacted by the recall, so I boxed it up to send it in - along with a letter asking Remington to thread the barrel. I was notified that it would be 12 weeks for just the recall work. About 8 weeks in Remington called me to give me a quote on the barrel threading. It was a bit high, but since they already had it, I just said yes.
Well, 20 weeks after sending it in I got a notice this week that it was being shipped back! Boy was I excited!!!
Until it arrived. Remington had it almost twice as long as promised, and the nimrods didn't thread the barrel. What complete morons!!!
I'd call them "numb-rods". I hope you get a refund for the threading job.
Illegitimus Non Carborundum Akā, ʻo ka poʻe hilinaʻi aku iā Iēhova, e ulu hou nō ko lākou ikaika;
E piʻi ʻēheu aku nō lākou i luna, e like me nā ʻaito;
E holo nō lākou, ʻaʻole hoʻi e māloʻeloʻe,
E hele mua nō lākou, ʻaʻole hoʻi e maʻule.
`Isaia 40:31
Jay, I remember we bought our rifles at about the same time, and mine was included in the recall too. After 3 or 4 phone calls and waiting for 5 months to get them to just send me the shipping box, I gave up. I had serious doubts I'd ever see my rifle again, if I sent it in. I understand that it was a large scale recall, but that is just horrible customer service. The last Remington employee I spoke to had the worst "I don't give a $&!#" attitude I've ever seen. I have sworn off all things Remington.
From what I hear the airbag recall might take years to be complete. And, every manufacturer is telling you "NOT" to operate your vehicle until repairs are made. In other words, we warned you not to use it, you did and got hurt, it's all on you.
So, twenty weeks isn't all that long, in perspective.
Jeepnik AKA "Old Eyes"
"Go low, go slow and preferably in the dark" The old Sarge (he was maybe 24.
"Freedom is never more that a generation from extinction" Ronald Reagan
"Every man should have at least one good rifle and know how to use it" Dad
TedH wrote:Jay, I remember we bought our rifles at about the same time, and mine was included in the recall too. After 3 or 4 phone calls and waiting for 5 months to get them to just send me the shipping box, I gave up. I had serious doubts I'd ever see my rifle again, if I sent it in. I understand that it was a large scale recall, but that is just horrible customer service. The last Remington employee I spoke to had the worst "I don't give a $&!#" attitude I've ever seen. I have sworn off all things Remington.
Hi Ted -
Yep, we got these almost at the same time. I actually had a good experience with getting the box; only took about 2 weeks. I just can't believe that after they called me they still flubbed this. This is a firearm, not a vacuum cleaner. Gives one NO CONFIDENCE whatsoever in Remington or its products. I'll remember this when considering future purchases - and due to this, Remington won't be in the running.
This thread reminds me of exactly why I purchase vintage & go old school whenever possible.
Preferably items made from 'the greatest generation' on back.
casastahle wrote:This thread reminds me of exactly why I purchase vintage & go old school whenever possible.
Preferably items made from 'the greatest generation' on back.
Shhh! Don't let the kids know the wonders of the used gun rack.
I see the youngsters walk into shops right past the used rack and drool at all the new plastic stuff on the wall. Most days I never get that far. My money is spent long before I get half way thru the used stuff.
Jeepnik AKA "Old Eyes"
"Go low, go slow and preferably in the dark" The old Sarge (he was maybe 24.
"Freedom is never more that a generation from extinction" Ronald Reagan
"Every man should have at least one good rifle and know how to use it" Dad
Boy was I excited!!!
