Broke my Dillon!

[Scott Tschirhart]

I cannot tell you how many rounds I’ve loaded on this press. Might be over 100,000

So I was having trouble seating primers. The handle part was gradually giving way.

[Scott Tschirhart]

Another photo.

[Scott Tschirhart]

I’m gonna box it up and send it back to Dillon and have them go through the whole press.

[Griff]

They had me take off everything that could be taken off to repair mine as it was very sloppy and wouldn't align properly. Don't be surprised if you get a new unit back. They upgraded my 550B to the 550C.

[jeepnik]

Never had any issues with my Dillion But Lyman made good on their products.

[AJMD429]

.
Wow.

I hope I live long enough to break mine....!

[Walt]

I did a conversion on one of mine that replaced the main pivot shaft with one that had a grease fitting. I had to hammer on it so hard to remove the old secondary pins that I was afraid it would break. Thankfully it didn't. Thank you, Dillon!

[Scott Tschirhart]

I did a conversion on one of mine that replaced the main pivot shaft with one that had a grease fitting. I had to hammer on it so hard to remove the old secondary pins that I was afraid it would break. Thankfully it didn't. Thank you, Dillon!

I bought the conversion but I haven’t installed it. I think I’ll let them do it.

Thanks for the reminder.

[Ysabel Kid]

.
Wow.

I hope I live long enough to break mine....!

I was thinking the same thing! Those Dillon presses are built like tanks!

[Paul105]

I broke the "crank" on a Dillon 550 that I bought back in the early 80s. Probably had 80,000 plus rnds. Also, broke the same part on a Dillon Square Deal B with considerably less rnds thru it. Have two of each, so no loading down time.

Stuff happens.

Dillon's warranty has been unbeatable over the years.

Highly recommend their products - they have allowed me to shoot a great deal more than I otherwise would have been able.

Paul

[Scott Tschirhart]

I don’t want to appear to be complaining. I’ve owned this machine for more than half of my life. It’s been a great help to me and if I had to, I’d buy another one just like it!

[buckeyeshooter]

I bought a 650 with all the bells and whistles and it never would seat primers and the powder check station would not stay in adjustment. I went through a lot of wasted time with customer service and finally sent it back and they sent it back still not working. After way too much baloney from them they finally took it back for a refund. The no BS guarantee is BS in my book.
I replaced it with a Hornady Lock and Load and have been happy for 10 + years. As far as I am concerned Dillons are great boat anchors.

[2ndovc]

I had to send mine back about 5-6 years ago. Not only did they send me a whole new one but a big box of spare parts came with it.
Every time I've had to contact Dillon, which has been few and far between, their customer service people have been first rate!

jb

[Paul105]

I don’t want to appear to be complaining. I’ve owned this machine for more than half of my life. It’s been a great help to me and if I had to, I’d buy another one just like it!

Never entered my mind. Only wanted to add that in my experience, high useage mechanical things can and do break. I've even broken things on Freedom Arms revolvers. Even the best of products occasionally spit out a lemon and high useage causes wear that will eventually result in failure.

Paul

[Griff]

I bought a 650 with all the bells and whistles and it never would seat primers and the powder check station would not stay in adjustment. I went through a lot of wasted time with customer service and finally sent it back and they sent it back still not working. After way too much baloney from them they finally took it back for a refund. The no BS guarantee is BS in my book.
I replaced it with a Hornady Lock and Load and have been happy for 10 + years. As far as I am concerned Dillons are great boat anchors.

I would say that your experience was an anomaly. With 2 550s and probably a couple hundred thousand rounds between them, I can honestly say the only machine that holds a candle to the Dillon is my RockChucker for ruggedness and versatility, speed... not so much! PS, there's a good reason the 650 was replaced with the 750... albeit, IMO, far too late.

[buckeyeshooter]

I bought the progressive because I started CAS and was shooting 500 rounds a week of handgun and 100 of shotgun. I did a match both Saturday and Sunday, then practice on Wednesday. I still use my Lyman Spar-T that I bought in the Expert kit back in 1978. I still use it for all my hunting loads. I replaced that Dillon with a Lock and Load and it has worked fine.
The part that really upset me with Dillon is I sent it back to the factory to get it running and it returned with the exact same issues and it looked like no one even made any effort to fix it. Then the attempt to get me to trade it for a 550, which is little to zero improvement over the Lyman I had been using for 30 years. I had to go round and round with Mike Dillon to get rid of it. I am still not a happy camper with them today some 20 years later.

[Scott Tschirhart]

I contacted Dillon today to ask about sending the machine back to them. I just realized that I have an old Square Deal that I ought to send in to be refurbished. I haven’t used it in many years simply because I prefer the 550

[Scott Tschirhart]

From the back side it is even worse!!!!

[Scott Tschirhart]

This appears to have been broken for a significant amount of time. But now I have some time to load and my machine is down!!!

[Scott Tschirhart]

I callled Dillon and they gave me a return number and instructions to send the press back.

They told me that the lifetime warranty means lifetime and it doesn’t matter that I bought the press in the 1980s. They will take it completely apart and give it a chemical bath, but it all back together with whatever replacement parts are needed and send it back to me. They said it would take a week and a half to two weeks.

All I have to pay for is shipping to Scottsdale.

Can’t complain about that.

So I boxed it up this morning and sent it off!

[Griff]

I callled Dillon and they gave me a return number and instructions to send the press back.

They told me that the lifetime warranty means lifetime and it doesn’t matter that I bought the press in the 1980s. They will take it completely apart and give it a chemical bath, but it all back together with whatever replacement parts are needed and send it back to me. They said it would take a week and a half to two weeks.

All I have to pay for is shipping to Scottsdale.

Can’t complain about that.

So I boxed it up this morning and sent it off!

That's what they told me when I sent mine back a couple of years ago... and if they did all that to mine... somehow it came back looking suspiciously like a brand new 550C! They've even warrantied some parts on the other 550B I have, even after I informed them I'm the second owner.

[samsi]

I was not expecting that! (runs off to look at back side of 550...)

[Scott Tschirhart]

I was not expecting that! (runs off to look at back side of 550...)

I didn’t either! But it sounds like all will be back to normal soon

[yooper2]

Dillon will make it right. I own 2 SDBs and wore out the one set up for for large pistol primers. They "rebuilt" it but it may as well be a new machine at no cost.


Eric

[Scott Tschirhart]

I just got notification that Dillon is shipping my press back to me.

I didn’t expect it that quickly!

[GunnyMack]

Ya can't beat that! Dillon is the best at customer service hands down. If only other companies would take a page from Dillon's play book the world would be a better place.

[44shooter]

That was really fast service

[Griff]

Ya can't beat that! Dillon is the best at customer service hands down. If only other companies would take a page from Dillon's play book the world would be a better place.

Not to be political about it... but if only our Gubmint reacted in its' citizens best interests like that!

[Scott Tschirhart]

When you think about how the government extracts resources from us, why should it treat us any better than a milk cow?

[Bronco]

I always thought the guebermit treated us like mushrooms. Kept in the dark and pooped on us!

[Griff]

When you think about how the government extracts resources from us, why should it treat us any better than a milk cow?

If a milk cow, I'd expect BETTER treatment!

[Scott Tschirhart]

When you think about how the government extracts resources from us, why should it treat us any better than a milk cow?

If a milk cow, I'd expect BETTER treatment!

I certainly treat my cows better

[Scott Tschirhart]

My Dillon should be delivered tomorrow.

[Scott Tschirhart]

Delivered!!!!

[Scott Tschirhart]

It’s my machine all right but I don’t think it’s ever been this pretty!

It’s up and running and much smoother than when I sent it off. I’m really very happy with Dillon’s customer service.